Comfy Companion — Support

Last updated: August 9, 2026

Contact

Email jschneberg@gmail.com. Include your iPhone or iPad model, iOS version, selected model pack, GPU type, and the exact message shown by the app. Never email an API key.

Can't reach a ComfyUI host

Confirm the host URL is correct and reachable from the device. For a local server, verify that ComfyUI listens on the network interface and that iOS Local Network access is enabled for Comfy Companion. For remote self-hosting, use a private tunnel such as Tailscale instead of exposing ComfyUI directly to the public internet.

Managed cloud setup

RunPod setup requires your own RunPod API key, account balance, compatible GPU capacity, and enough persistent storage for the selected packs. A running pod and a retained network volume are separate billable resources. Use Sleep in Comfy Companion to terminate managed compute when finished; manage or remove retained storage only when you no longer need the installed models or outputs.

Motion Studio isn't available

MiniMax H3 requires the Motion Studio pack, a supported NVIDIA GPU with at least 32 GB of VRAM, the required model files, and the matching custom nodes. Use the app's setup/repair flow on a managed host. On a manually configured host, compare the missing-node or missing-file message with your ComfyUI installation.

Voice or references behave unexpectedly

Visual references must be assigned as Subject, Place, or Look. First/Last Frame is a separate exact-frame mode. For cloned voice, attach the audio, select Clone this voice, bind it to the intended Subject, and place the words to be spoken in the shot prompt.

Privacy

Read the current privacy policy. Comfy Companion does not operate an analytics, advertising, or creative-content backend.